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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 35216
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Customer Question

I keep getting a Click 2 Run error message when I try to use my Microsoft Word
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 4 years ago.

Hi,

In Control Panel, can you try to uninstall all click 2 run and microsoft office programs, then restart the computer and reinstall microsoft office?

Please let me know if there is still any issue. Thank you.


If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are satisfied. IF you feel the need to rate bad or poor service, please stop and click on the REPLY tab and reply with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you,

Customer: replied 4 years ago.

My version of Microsoft Office was installed at the factory when I bought my computer. I do not have a disc to reinstall.


 

Expert:  Viet -MS Office Tech replied 4 years ago.
Is it microsoft office 2007 or 2010, etc.?

How long have you been using microsoft office on this computer?

Do you still have the Microsoft Office product key?

Thank you,