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nalosin
nalosin, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 1578
Experience:  7+ years in troubleshooting and supporting computers, networks, mobile phones and other electronic devices.
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How do I return an Excel 2010 workbook back to normal view

Resolved Question:

How do I return an Excel 2010 workbook back to normal view and how do I restore my default settings?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  nalosin replied 2 years ago.

nalosin :

Hello


 

nalosin :

and welcome to JustAnswer.com


 

nalosin :

I will do my best to help


 

nalosin :

Let me know when you are ready


 

Customer:

I'm ready

nalosin :

Ok


 

nalosin :

Open Microsoft Excel


 

Customer:

It is open

nalosin :

Ok. Please close it


 

nalosin :

We will try the easier method first. It should revert everything to default


 

Customer:

It is now closed

nalosin :

Please run the automatic fix file from bellow link


 

nalosin :

In case we get disconnected, please open this chat page from your email address


 

Customer:

OK but the fix it did not process

nalosin :

ok. you have to run it


 

nalosin :

Please try this link bellow:


 

Customer:

I have "run" it 3 times but get a message that Microsoft fix it does not apply to my system and therefore failed to process

nalosin :

Ok.


 

nalosin :

We will try the hard way


 

nalosin :

Please follow exactly


 

nalosin :

Open Start -> Run or type in Start Search text box:


 

nalosin :

REGEDIT


nalosin :

and press enter


 

nalosin :

in Registry window that will open navigate to this path:


 

nalosin :

HKEY_CURRENT_USER/Software/Microsoft/Office/14.0/


nalosin :

There right-click on Excel folder, select Export and save to a file. This will be backup, just in case


 

nalosin :

then again right-click on Excel folder and delete it


 

nalosin :

This should revert all Excel settings to default


 

nalosin :

Open Excel and check. If not you will have to restart computer for changes to take effect. Please open this page from email message that we will send you with the link to this chat. If you need more help let me know and please don't forget to rate my answer if you were satisfied. Thank you


 

Customer:

OK it's done

nalosin :

Ok. Open Excel and check if it's reset to default


 

nalosin :

If not you will have to restart computer


 

nalosin :

Let me know when you are back


 

Customer:

I restarted my computer and Excel now opens properly but I will have to customize my toolbar again. I just copied and pasted data from the file where the page view originally changed. Then I inserted a header in the new file and the view changed again. It seems to show all pages in a different view. I deletd it rather than save it. Why does his happen when I insert a header?

nalosin :

It seems that the data you are coping contains data regarding to view


 

nalosin :

are you able to click View tab and change the view under Workbook Views


 

Customer:

I can't find a "view" tab or option

nalosin :

Let me know if you need anything


 

nalosin :

View tab is on top


 

nalosin :

where you have Home, Insert, Page Layout, Formulas, Data, Review, View


 

Customer:

I only have the following tabs on top: File Home Insert Page Layout Arrows

nalosin :

Click on File


 

nalosin :

and check if Workbook View is there


 

Customer:

No it is not

nalosin :

Ok. Right-click on the toolbar where your Home, insert, Page Layout... are then select Customize Quick Access Toolbar


 

nalosin :

from Choose command from: select View tab


 

nalosin :

Do you have that?


 

Customer:

Yes, so I added "normal," "page break," and "page layout" view icons to the tool bar and can now change the different views. Somehow inserting a header automatically put it in "page layout" view and I couldn't get it back to "normal."


 


Thanks, XXXXX XXXXX

nalosin :

Ok.


 

nalosin :

Great


 

nalosin :

I am glad that we solved the problem.


 

nalosin :

Please don't forget to rate my answer if you were satisfied. Thank you


 

nalosin, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 1578
Experience: 7+ years in troubleshooting and supporting computers, networks, mobile phones and other electronic devices.
nalosin and 3 other Microsoft Office Specialists are ready to help you

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nalosin
nalosin
Microsoft Office Technician
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7+ years in troubleshooting and supporting computers, networks, mobile phones and other electronic devices.