and welcome to JustAnswer.com
I will do my best to help with your question
Are you able to open and view the document?
Ok. Please do this
after you open the document click on Office button at top-left corner of Word
and click Save As
then save file as new name, and make sure that "Save as Type" is Word Document (*.docx)
Then open that file and try to Edit it
I did; about 100 times!
Are you able to upload the file to www.wikisend.com
I'll make it editable
I will try
Ok. Send me the link that you get from wikisend.com
Ok. Let me know
Are you there?
Yes. I uploaded my document to wikisend and lost contact with you. Did you get the document?
No. Can you please copy/paste the link for donwload
when you upload file to www.wikisend.com
you will get a link bellow
you have to copy that link and paste it here
How do I do that without losing contact with you again?
so I can download it
open new Internet Explorer window
leave this one to chat with me and work in other window
So, I minimize this page and go to wikisend.com and copy the link?
I'm sorry....below? Below where? I am confused, as you can tell.
On wikisend.com page you will see a link after you upload the document
I need that link to be able to download
it will say "Download link"
I am trying to send the link, but I keep getting an error message from Internet Explorerer. I will try again, please don't go away!
Just copy link from "Download link" text box
and paste here in chat
D:\Mary Jo Brown Resume - 09-05-12.docx
It seems that you don't understand
when you open www.wikisend.com page
there is a Browse button
when you click on it you will get File Upload window and there you have to navigate to your document and select Open
then click Upload button
after that you will get "Download link" and in text box link like: http://wikisend.com/download.........
you have to select that link and copy it
then to paste it here
wikisend is having a server problem...can I email you the document?
I am not able to receive emails
because of privacy
I just uploaded the file to wikisend.com
can you try in few minutes
I have tried many time, get the same error. Is there another site I can upload to?
If you all can't do anything about it.....I guess I need a refund....although it is wikisend's fault.
Why do you all not provide a way to upload to your site?
Ok. Please try this alternative
open your document
and in another window open new Microsoft word document
click anywhere in your resume document and press CTRL+A on your keyboard
all text will be highlighted.. Then press CTRL+C on your keyboard
then switch to new word document which is empty and press CTRL+V in it
then save that document and close it
then open it again and try to edit it
Ok. Let me know how it goes
It didn't work....said the original document is locked.
Yes, I can highlight and copy. I had to get in the shower - going out to dinner. So I will not be available continuously. I will try the above process real quick...husband rushing me..can;t do right now.
ok. Not a problem
let me know when you are back
Since my issue was not resolved...do I get my money back?