How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Frederick S Your Own Question

Frederick S
Frederick S, Computer Specialist
Category: Microsoft Office
Satisfied Customers: 8694
Experience:  Computer technician; founder of a home PC repair company.
Type Your Microsoft Office Question Here...
Frederick S is online now
A new question is answered every 9 seconds

Microsoft Outlook 2007. When klicking on links in an e-mail

This answer was rated:

Microsoft Outlook 2007. When klicking on links in an e-mail there is a sign coming up that says: This request has been rejected due to restrictions in the computer. Contact the systemadministrator.
What to do??
Ulf Östholm
Hi there

Happy to help

Please close your e-mail program, then download this Fix-It utility from Microsoft:

Once downloaded, please go ahead and run it, then once it's done, please open your e-mail program up and links should finally work properly.

Let me know how it goes – I will be standing by; thank you.

Customer: replied 4 years ago.

Sorry! No change. The sign is still there.

Hi there

Did you recently install Google Chrome and then remove it?

Customer: replied 4 years ago.



There is a frustratingly well-known issue with Chrome that if you install then remove it, it causes this issue.

What you need to do is simply reinstall Chrome -- you do not ever have to open the program once you install it. You do not need to make it your default; the program simply needs to exist on your PC, and that's it.

Here's the download link again:

Then, once it's installed, you can set IE or Firefox as your default.

To do so with IE, and if you're using Vista/Windows 7, go to Start menu and pick Default Programs.

Click Internet Explorer on the left (or Firefox) then click "Set this program as default"

Then links should work properly; thanks!

Customer: replied 4 years ago.

Thank you Fredrick. It is working again!

You're welcome :) Glad I was able to help! You may now rate me positively. Have a great weekend!
Frederick S and 2 other Microsoft Office Specialists are ready to help you

Related Microsoft Office Questions