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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I purchased via windows anytime upgrade the ultimat version

Customer Question

I purchased via windows anytime upgrade the ultimat version of wimdows 7. My previous version was Home Premium. However, after a confirmation of payment email was received along with the upgrade key, the download stopped and displayed an error message saying the upgrade key was invalid.
How do I restart the download with the upgrade key I have or do I need a new one.
If I can't upgrade to windows ultimate, then I want a refund.

Ian Perrins [email protected]
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Rachel-Mod replied 4 years ago.

Hi, I’m a moderator for this topic. It looks like your question was meant for a different company. We match people with questions to Professionals with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more. Oftentimes, the Professionals can help with a question like yours. Please let me know if you want to continue or cancel your question.