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John D
John D, Bachelor's Degree
Category: Microsoft Office
Satisfied Customers: 9666
Experience:  Bachelor of Science - Engineering Consultant
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i installed office 2010 as an upgrade to 2003 and Excel will

Customer Question

i installed office 2010 as an upgrade to 2003 and Excel will not open files and emails do not update
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  John D replied 4 years ago.
Hi,

Sounds like something may have gone wrong during the upgrade. I suggest running System Restore and then reinstalling Excel 2010. Make sure to choose the "keep your current Excel version" during installation

If you need instructions for running System restore let me know

Hope this is ok. Let me know if you have any questions
Customer: replied 4 years ago.

how do you run system restore on outlook.


 

Customer: replied 4 years ago.
,

how do you run system restore on outlook. 


 

Expert:  John D replied 4 years ago.

System Restore is a Windows utility not Outlook's

 

Click the Start button > All Programs > Accessories > System Tools > System Restore. and make sure to use a date earlier than the date you upgraded Excel;l

 

 

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