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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have a problem with Microsoft Outlook.

This answer was rated:

I have a problem with Microsoft Outlook.
Hello

My name is James

Welcome to Just Answer

Can you tell me exactly what the issue is ?
Customer: replied 4 years ago.

When I click on a link in an email I get an error saying that that the operation is cancelled due to restrictions on this computer, please contact the system administrator. I am the system administrator.

Ok ive seen this a few times

Have you recently installed / uninstalled google Chrome?
Customer: replied 4 years ago.

Maybe! I think I updated Jave recently and maybe Google put it on. How do I check

Perfect

Would you like me to remote on and fix this for you and we need to edit the registry
I can Send you a link to Connect
?
Customer: replied 4 years ago.

Yes Please

http://67.192.95.188:8040/?Session=33236bd6-b4d0-4847-991f-1e5105a8f5b9&SUPPORT=NET

Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked

Please click Yes

Customer: replied 4 years ago.


I clicked on "Yes"


 


Do you still have remote access?

No

Lets try again

We are nearly done

http://67.192.95.188:8040/?Session=7474dc62-2aa1-40a5-91e7-efac97ef39a0&SUPPORT=NET



Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked
Cheers James
James K. and 5 other Microsoft Office Specialists are ready to help you