Are you there? It didn't work. The message is saying there is no record of the license yet I have the Product Key in front of me and it's been working just fine.
Here it is: "Microsft Office Home & Student 2010 cannot verify the license for this product. You should repair the Office program by using Control Panel."
But how to do that?
After the repair runs, are you able to open Word, etc.?
I got a message at the end that the uninstall for Office didn't complete properly and I still cannot access any of it.
I have the disc.
Let me know how it goes; I will be here!
OK. See you in a few.
I got the message that the uninstall worked, then ran the Fix It. Got a message that the Fixit "failed to process".
What is going to happen to all my data I had in Word and Excel?
Thank goodness! :)
I clicked on Word and got a message that it's a free trial and I can buy by Oct. 2!
Yes. The second time it looked like Word opened OK. However, I don't have an icon for PowerPoint.
"iexplore www.norton.com/nis12" came up.
Yes, if I do that PowerPoint opens. There must be a way to get an icon! :) Had one before.
Yep, got it. Thank you so much for your patience and help!