i recovered an excel file but it says file ext or format not valid and won't open....
all i found where 5 files altogether. does that make sense? 3 are pdfs, one is a docx, and the third was this xlsx file.
By the way, when I changed the name to xls it opened, but it came out all jumbled....
I told you i ran the deep scan
Thank you for the reply.
I don't see a mention of deep scan in any of your replies, but thank you for confirming that you have already run it.
When you run a deep scan you should see far more than 5 files in the results. When you have the scan screen open and you select "scan all files", the results screen will have a file type field in the upper right hand corner. That field should be empty in order to show all files of all types.