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Ryan B.
Ryan B., Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 1775
Experience:  I have experience resolving many microsoft office problems
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I have lost E-mail, all the other functions are working, but

This answer was rated:

I have lost E-mail, all the other functions are working, but when click on Office Outlook- nothing, no action, although I was removing some programs yesterday and when move coursor on the office Outlook line- it tells me thet the last modofocation was yesterday. I might have done something unintenionally. Please advise my next steps to recover E-mail entry.
I am using the other computer to send this message.
Regards XXXXX XXXXX you in advance
Andrew (My E-mail addr4ess is XXX@XXXXXX.XXX if it is important

Ryan B. :

Hello and welcome to JustAnswer

Ryan B. :

My name is XXXXX XXXXX I would like to assist you.

Ryan B. :

Could you please tell me what version of outlook you have, 2003, 2007 2010?

Customer:

Office outlook is not opening at all. I think it is 2007, but I am not at the PC right now

Ryan B. :

Alright, what version of windows do you have, xp, vista, windows 7?

Customer:

XP


 

Ryan B. :

Alright

Ryan B. :

please click start then click run

Ryan B. :

in the run box type in appwiz.cpl

Ryan B. :

then push ok

Ryan B. :

Now scroll through and find office 2007 click on it and click change and then click on repair

Ryan B. :

this should resolve the issue

Ryan B. :

Please remember to only rate my answer when you are satisfied. A positive rating is how I get credit for helping you. IF you feel the need to rate bad or poor service, please stop and click on the REPLY tab and reply with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thanks,
Ryan B.

Customer:

Went to see the office to be 2003, sorry. and there is no possibility to go to "run"

Ryan B. :

Ok if you don't have run from the options menu then on your keyboard push the windows key(looks like flag) and then while holding push R

Ryan B. :

this will open the run window

Ryan B. :

then proceed with directions

Ryan B. :

hows it going?

Customer:
Ryan B. and 2 other Microsoft Office Specialists are ready to help you

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