I'm sorry that your hotmail/live/msn account is blocked/hacked.You've tried to reset your account password at the website http://account.live.com/ResetPassword.aspx
, but it did not work. There is another way to recover your account.
Please submit the windows live/hotmail/msn recovery form at https://security.live.com/acsr.aspx
, then enter your live/hotmail/msn address and another email address that you currently have access to, then click on Continue. If you don't have another working email address, you can create one at www.gmail.com
, then fill out as much information as possible, and submit.
Then you will receive an email from Windows Live/Hotmail/MSN that allows to reset your email password and security question/answer.
It might take more than a day to process the request, but you should be able to recover your account with enough provided information.
If you would like any additional information or have more questions please don’t hesitate to ask!
Please remember to only rate my answer when you are satisfied. IF you feel the need to rate bad or poor service, please stop and click on the REPLY tab and reply with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.