Hi,my laptop has started telling me I don't have permission to open various folders and files (including control panel).I've tried right clicking on the file and updating the permissions for that file and get a message telling me that access is denied to perform this action.I've tried running my laptop as an admin, but the cmd box tells me that the user doesn't exist.There is only one account on the laptop.Please help!Nikki
HelloMy name is JamesWelcome to Just AnswerCan I remote onto your Machine and have a look at your problemRemote means i can see your issue and fix this for youIts fully Secure and Built into the Just Answer System and you can see what i am doing at all timesIf you wish i can send you the details to connectCheers James
yes please....
Hi,
No problem , just send me a message when your ready
hi James,
Sure
http://67.192.95.188:8040/?Session=8ddb0002-24ab-47c6-ae14-fcaa515edabe&SUPPORT=NET
Click the Link above then agree and then Run/Ok/Yes when asked
Cheers James
the remote connection thing hasn't come up again so I'm just re-launching it now
Come back when you ready
Hi James,
Thanks Ill be ready in about 50 mins about 7 if thats ok ?
fine by me :-)
Perfect i will send you a link then Cheers J
http://67.192.95.188:8040/?Session=6e55fd58-e086-4ce5-b548-671b6ad34230&SUPPORT=NETClick the Link above then1) Click Agree2) Download and Run the Screenconnect.exe3) Click Run/OK/Yes if asked
Experience: Technical Director of IT Company