I have a web page that allows users to fill out a form and email it to predetermined email address. It has been working fine for a while but I recently learned that if the user has Windows 7 as a operating system, I am not receiving the form..Any Ideas???
Hi there and welcome
Can you tell me the website address for the form please?
I can then look at it
ok, give me 10min to check it please
Contact us on menu bar
ok, I see it uses the default mail client
It is working for me as it opens my GMail (but i am using Chrome)
let me test IE
ok, I see the problem
It is a security thing in IE. You are using mailto: XX XXX code for emailing
Google Chrome is ok with this, as you see by the test mail you just recieved
but IE9 blocks this
This you wont avoid, as it is a needed security patch on IE
can you not just send the email via code rather then trying to open to the customers email client?
as that is how all websites do it, so they avoid this problem
How do I do that... I inherited this site and am trying to maintain it.. not a HTML expert
ok, to be honest
it is not straight forward
as you need to deal with the mail server and the application server on the website
and you need to find that out
In your situation, it may be easier just to have them email it themselves, and not use the form?
I see you rated me poorly
Please understand there are hundreds of different email servers in the market and just as many application servers
I am not sure how I can tell you how to do this without at least knowing which one you are using?