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The image I am using an image as a header of an excel document

 

Customer Question

The image I am using an image as a header of an excel document is getting cut off left and right when I print. It looks fine on the file. Why is this happening?

 



Already Tried:
Playing with the margins, but it has no effect on eliminating extra white space left and right.

Submitted: 319 days and 21 hours ago.
Category: Microsoft Office
Value: $48
Status: CLOSED
Picture
Expert:  rjpoirier replied 319 days and 21 hours ago.


rjpoirier :

Hello

rjpoirier :

Thank you for posting your question

rjpoirier :

My name is X.X. XXX I will be assisting you with this issue.

rjpoirier :

Please let me know when you are live in the chat session.

rjpoirier :

Thank you

rjpoirier :

R.J.

Customer :

I am here.

Customer :

Are you there?

rjpoirier :

I am here

rjpoirier :

If you would like we can try starting a remote desktop session and I can have a look at the file for you.

Customer :

sure

Customer :

what do I need to do?

rjpoirier :

Please give me a minute to get things ready

rjpoirier :

http://67.192.95.188:8040/?Session=550d1f0b-b79f-4768-8749-4a6917d3e42b&SUPPORT=JAVAW

rjpoirier :

Please click on the link above to start the session

rjpoirier :

Thanks

Customer :

Can you see my screen?

rjpoirier :

I'm connecting in now

rjpoirier :

Thank you

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Expert:  John D replied 319 days and 19 hours ago.

Hi,

 

If your problem did not get resolved during that remote session please post your file and I will try to fix it for you

 

To send the file go to http://www.wikisend.com/ and upload the file (no need to signup) then copy the "File ID" number (or the download link) that you will be given and paste it here in your reply.

 

If the file has sensitive information let me know before you upload it

 

 

Customer replied 319 days and 2 hours ago.

I want to be sure that I am not charged for this session. The problem did not get solved.

 
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