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Customer Question

cannot resolve error ox80070424

 



Already Tried:
services.msc

Submitted: 362 days ago.
Category: Microsoft Office
Value: CA$38
Status: CLOSED
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Expert:  WindowsPCFIX replied362 days ago.

Hello

My name is James

Welcome to Just Answer

Can you tell me when you get this error ?

Cheers James

Customer replied362 days ago.

on all microsoft updates

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Expert:  WindowsPCFIX replied361 days and 23 hours ago.

Thanks is it XP you have >

Customer replied361 days and 23 hours ago.

xp sp3

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Expert:  WindowsPCFIX replied361 days and 23 hours ago.

Thanks

Ok first

Can you the Fix it HERE

Downloadn Run and follow the steps

Customer replied361 days and 23 hours ago.

did not work did try fix it before.

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Expert:  WindowsPCFIX replied361 days and 23 hours ago.

ok can you tell me everything you have tried , then i will remote on and have a look

Customer replied361 days and 23 hours ago.

tried just about all availlable fixes. windows update appears to be totally off my pc xp(home edition) Whe I try to re-install I get web page unavaillable page.

Customer replied361 days and 23 hours ago.

tried just about all availlable fixes. windows update appears to be totally off my pc xp(home edition) Whe I try to re-install I get web page unavaillable page. i suspect malware

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Expert:  WindowsPCFIX replied361 days and 23 hours ago.

http://67.192.95.188:8040/?Session=457d97af-d0b6-4ea5-802e-c47c03fe227b&SUPPORT=JAVAW


Click the Link above then

1) Click Agree
2) Download and Run the Screenconnect.exe
3) Click Run/OK/Yes if asked

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Expert:  WindowsPCFIX replied361 days and 22 hours ago.

Come back to me when the machine restarts

Customer replied360 days and 17 hours ago.

didn't work. finally had to run malware program and did a restore. this solved it. tks.

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Expert:  WindowsPCFIX replied360 days and 17 hours ago.

Thanks so you ran malware again perfect

Please rate my answer

James

 
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