i publish a monthly magazine. have a master template which I "SAVE AS" for each month then make alterations . i then convert it into a PDF to send to the printerthis time when I converted it the message came up" there is not enough memory available , close programme and try again" this command is nosense as i have over 2.3g free space on my discsolution?
Already Tried: have tried re-booting saving again
Hello and thank you for contacting JustAnswer, a third party paid expert support site. My name is XXXXX XXXXX X'X be glad to assist you with your issue.If you got the message that there isn't enough memory (this is different than a message about not having enough disc space), this usually means you have too many programs open at the same time. Try closing some programs (like your browser, which can use up a lot of memory). Another option is to restart the computer. Then, without doing anything else, open the file and convert it to a PDF.In the long term, you may want to upgrade the memory in your computer to prevent (or minimize) this problem in the future. If you would like information on that, I would just need to know what kind of computer you have and any model numbers if you can find them.Best regards,Brandon
sorry beboo
have tried all the above
without sucess
peter
What program do you use to design these magazines in? Have you ever had this issue in the past?Brandon
2007 publisher this is the first time it happen and I have editing magazine for 12 months
Ok, the only other cause for this issue is something inside the file (this edition) that is too large. One of the images you are using it likely a very large image. Under the View tab, check the box for Graphics Manager. On the right, will be a listing of the images in the document. Each one should also list a file size (for instance, I have a logo on my document and it shows as 5K). Look through this list and see if any one of the files is abnormally large in size (1 M = 1000K) and see if you can narrow it down. Let me know if you find it.Best regards,Brandon
thanks brandon
you have been very helpful .. very happy to pay for this session but with no reflection on yourself what is the proceedure to making sure i do not get a fee taken off my credit card each month
I'm glad I could help. Please be sure to give me a good rating if I have been helpful to ensure I am compensated for my efforts. If you feel I have gone out of the way, you may provide me a tip on the acceptance page.As far as the subscription, here is what I found in our help pages (Sorry, I'm just support, not billing ):If you are unhappy with your subscription for whatever reason, you are more than welcome to cancel it at anytime. If you would like to cancel your subscription, you may do so by following the steps below:1. Login to your JustAnswer account2. Click the EDIT link in the ACCOUNT INFORMATION panel on the left side of the page3. On the EDIT YOUR SUBSCRIPTION page, next to SUBSCRIPTION STATUS, you should see ON and OFF buttons for your unlimited subscription, make sure the OFF button is selected4. Click SAVE SETTINGSTo easily access your account settings, please click the following link: http://www.justanswer.com/account/tools.aspxAnd that's it! You have successfully turned off your subscription. You may turn it on again at anytime by following the steps above and selecting ON.Have a great rest of your day!Best Regards,Brandon
Experience: 10+ Years Mac Support as contractor and currently an System Administrator for law firm
hi Brandon
good to chat but this service is not for me.By the way my software is probadly old for publisher but on my version 'graphic manager ' is under tools tab not view.
check all the pages but nothing seeme dtoo excesive
have a good day
brandon
honestly its not a problem, will resolve it one way or another
thanks
Ah, sorry. I assumed that 2007 as similar to 2010 which I use.Another thing you can try is to remove the images one-by-one and see what one might be causing the issue. This is a little tedious but it might help.Let me know if there is anything else I can do for you.Best Regards,Brandon
THANKS
NO PROBLEM WITH THE MIX UP OVER VERSIONS MY SOFTWARE IS LIKE ME ..GETTING OLD
HAVE CHECKED THROUGH THE IMAGES WHAT I SUSPECT HAS HAPPEN IS THAT I HAV EIMPORTED A VIRUS BEEN LAZY AND SIMILAR CUT AND PASTED THE PAGE IN. HAVE RUN AVIRUS CHECK AND IT'S COME UP CLEAN
OFF TO HAVE MY TEA