The following image is an example of the Trust Center and Trust Center Settings buttons.
Open Event Viewer by clicking the Start button , clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer. If you are prompted for an administrator password XXXXX confirmation, type the password XXXXX provide confirmation.
Let me know what it says....
Error 5/7/2012 6:46:14 AM Tcpip 4199 None
Error 5/6/2012 2:12:49 PM Service Control Manager 7031 None
Error 5/5/2012 2:27:14 PM Service Control Manager 7000 None
Error 5/4/2012 6:32:58 AM LanguagePackSetup 1000 Running the lpksetup Wizard
Error 5/4/2012 6:32:58 AM DistributedCOM 10010 None
These seem to be the recurring errors.
Log Name: OAlertsSource: Microsoft Office 14 AlertsDate: 5/7/2012 12:23:11 PMEvent ID: 300Task Category: NoneLevel: InformationKeywords: ClassicUser: N/AComputer: Grant-PCDescription:Microsoft WordWord failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.
Do you want to start Word in safe mode?P1: 700159P2: 14.0.6029.1000P3: P4:
Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft Office 14 Alerts" /> <EventID Qualifiers="0">300</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-05-07T16:23:11.000000000Z" /> <EventRecordID>177</EventRecordID> <Channel>OAlerts</Channel> <Computer>Grant-PC</Computer> <Security /> </System> <EventData> <Data>Microsoft Word</Data> <Data>Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.
Do you want to start Word in safe mode?</Data> <Data>700159</Data> <Data>14.0.6029.1000</Data> <Data> </Data> <Data> </Data> </EventData></Event>
a. Click File menu, click Options, Add-in, click Go button in the Manage: Com-in Add.
b. Check if there are any add-ins, clear the checkbox to disable them.
c. Close the Office program and restart it.
d. Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.