Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello I will try and help you.
Can you tell me, is this when you are trying to open power point?
No. It coccurs regularly when the computer is on. I urgently need an answer now because I plan to project some tables that I have created and this request keeps popping up. I do not have a power point program installed. But this pop-up is a constant irrtitant, not limited to this particular occasion.
Can you go start and then right click on My Computer and select properties. Can you tell me if it says Windows is activated under teeh Windows activation section?
It specifies Windows is Activated
Ok. Can you tell me what program is asking for the product key? Or exactly what the message is?
The pop-up just intrudes on anything I am viewing and simply asks "please enter your product key" I have also gotten an occasional accompanying message onoccasion from Microsoft that advises it best to enter the rpoduct key to ensure smooth usage.
Do you have Microsoft Office installed?
Often A PC will come with a trial version of MS Office. If you do not purchase a license or uninstall the trial version you will be prompted to add the license
If you have both and they are valid licenses but keep prompting for a key, you will have to call Microsoft to re activate and receive a new key.
Are you still there?
I regret that I have to leave for a previously arranged meeting. I am dismayed by your inability to provide a remedy for the problem II am experiencing. If yhou are unable to provide a solution to the [problem tonightbv 10:30 MDT, I
I cannot provide you a license key. You have to call Microsoft directly to get a valid license key.
That will resolve your problem.
The messaage I was typing disappeared. To repeat, I am disappointed in your inability to offer a timely solution to the problemI posed. I must leave home for an engagement that will occupy me the rest of teh evening. If you are unable to provide an adequate solution to the problem posed by 10:30 MDT,I will have to cancel this transaction and expect that my deposit will not be cashed. Unfortunately, if I don't have a solution in hand before my presentation early tomorrow marning, your efforts will be in vain.
I will opt out and let another expert assist you.
Hi, I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!