Microsoft Office Questions? Ask a IT Expert for Support ASAP
The following procedure could resolve this issue
Open the Excel file that is giving you the error or causing the crash
Open the Visual Basic Editor window
Click Tools > References
Look for any item in the list that is called MISSING
If you find uncheck the box next to it
Hope this helps
So the reference item would be actually called 'MISSING'?
Yes that is correct. Scroll down looking for any item called "MISSING" and uncheck it
None of the items are showing as 'MISSING'
In that case I will opt out so the question becomes open to all experts
Actual error is 'Microsoft Excel has encountered a problem and needs to close'.
It's getting late. I will check my answers in the morning. I'm on PST time. Appreciate any assistance on this issue over the next day or so. If there is some logging of errors I can turn on or review existing log files for excel errors that may help.
Hi, I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Sometimes, finding the right Professional can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly
Thank you for your patience, your business is very important to us, we are waiting on the professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for a professional or if you would like us to close your question. Thank you for your understanding!
I see that you have not received any response from another expert yet. I will give it another shot but I will need to see that file. Would you be able to attach the file with your reply here