Hi my name is XXXXX XXXXX I can assist you.
This is normally due to you having an old version of Outlook that was setup previously. Close Outlook.
Then go to Control panel, Mail. Delete any profiles. Now try to open outlook again.
Your control panel may need to be switched to View by: Large icons before you see the Mail icon.
I think it is working give me a couple of minutes.
Ok no problem.
Please click ACCEPT to give me credit for helping. If you can give me Positive feedback this helps me a lot as well. Thanks and have a great day!
I got as far as trying to enter data about aol's server and did not know what to enter
If you got this far then your original problem sounds like it's been solved.
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Here is a link that might help: http://help.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=223775
are you still there?
Can you see me typing?