Alright I am sorry that isn't good. I would advise to go here:
If that didn't work for you can go to start-> control panel-> programs and features-> select Office 2010 and click on change. You will get and option to enter the product key.
Best option is to contact them via their Activation Team here:
Glad I could be of assistance, If you need anymore help please ask, otherwise have a good night and god bless! Please accept so I can be compensated for my time/work, also feedback is highly appreciated!Travis B.
You answer helped some -- however the phone number was the real answer...!
It seems like you could/should take the charge off my card since the
real answer was elsewhere.....
Let me know your answer to this.