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NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 650
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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my word document has completely disapeared. I saved it yesterday

Customer Question

my word document has completely disapeared. I saved it yesterday and all day today, yet there is no trace of these version. The last version is dated two days ago. what can i do
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  NewITZone replied 4 years ago.

NewITZone :

Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.

NewITZone :

click start-->control panel--> folder option.

JACUSTOMER-723pvsvl- :

done

NewITZone :

now select show hidden files.......

NewITZone :

now deselect hide extension for known .... and hide protected opareting...--> apply ok

NewITZone :

It will ask you for permission click ok

JACUSTOMER-723pvsvl- :

yeah, but it says pc will be in operable

JACUSTOMER-723pvsvl- :

help?

NewITZone :

It will show you the supper hidden files.

NewITZone :

After recover your file just undo it

JACUSTOMER-723pvsvl- :

done

NewITZone :

Now go to your word document location. There you will find a lot of word file.

NewITZone :

Open them one by one.

NewITZone :

You could find your desire word file.

NewITZone :

Hello

NewITZone :

Are you here?

JACUSTOMER-723pvsvl- :

yes, i can't find anything. I'm not sure i'm in the right place

NewITZone :

Where was your word document?

JACUSTOMER-723pvsvl- :

on the desk top.

JACUSTOMER-723pvsvl- :

anymore clues as to what it may look like now? is it WRL file?

NewITZone :

It will start with ~$....

JACUSTOMER-723pvsvl- :

the one i see says can't open because there are problems with it's contents?

NewITZone :

Please try to remember its previous location

JACUSTOMER-723pvsvl- :

plus i don't think it's the right one? it should have todays date on it, right?

NewITZone :

ok

JACUSTOMER-723pvsvl- :

should it have todays on it?

JACUSTOMER-723pvsvl- :

I saved it today and yesterday, but the files i see are from January?

JACUSTOMER-723pvsvl- :

any advice?

NewITZone :

double click on computer--> at the search computer option type *.doc/*.docs

NewITZone :

or *.docx

NewITZone :

try them one by one.

NewITZone :

It will showed a lot of search result.

NewITZone :

try to find if you are lucky enough then you can regain your lost document.

NewITZone :

This is the only way to find our lost document.

JACUSTOMER-723pvsvl- :

i'm not sure how to complete the last command

NewITZone :

on the search computer option type *.docx and hit enter.

Customer: replied 4 years ago.
The document is not there. I can see the same version from two days ago nothing from today or yesterday. I'm very disapointed.
Expert:  NewITZone replied 4 years ago.
There is no alternative way to find out your files. I know this is not what you want to hear from me and am very sorry to give you this piece of bad news, but it would be unprofessional to do otherwise. I hope you understand.
Thank you.
Expert:  NewITZone replied 4 years ago.
One more thing you must undo the folder option settings.

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