I don't know if you received my last reply.
I can not copy the string. It may have something to do with formatting. I could send you a copy of an infected page.
I think I downloaded the document -
I think the problem is even more evident when you go into the final version with comments section.
I can't open the document that you attached. How do I do that?
Also, I'm not sure what you mean by removing the bulletes or change to a correct version. A correct version of what?
Also, should I download the service pack that you were referring to?
It still doesn't work. I tried to download the document from wikisend but it won't let me save it in Word.I get the messafe.... "could not open. File error has occurred."
But when I viewed it, it still had the embedded characters. This has happened before when you don;t see the characters. Send the document to yourself and then open it and the characters will appear.
I also tried your suggestions about changing the bullet library, etc. and that didn't work either.I don't see the string in the bullet library and when I highlight an area and hit no bullet or select a bullet, nothing happens and the characters are still there.
Any other advice to try?
I got on another computer and now have the file you sent. Thanks.... but as you mentioned, its not formatted. Is there an easy way to recover the formatting sequent I had previous or will I just have to go through the document and insert bullets, etc. where they belong?
Also, I am not able to correct the Chinese character problem in my original document. Although I have the corrected version from you, I would like to correct the versions I have on my own system. I used the approaches you sent me previously - i.e. ALT-H-U as well as Alt-H-M but I don't see the characters displayed and when I select a new multilevel or highlight the paragraph and hit no bullets, nothing happens. The Chinese characters are still there. I'm not sure what you did to correct the the document, you sent but I can't seem to be successful. Any other suggestions?
Also, how do I tell on my other computer if the full version of Office is installed? I go to File>help but not sure what I'm looking for re full version. Just lt me know. Thanks.
Original computer = Microsoft Office Professional Plus 2010
Version 14.0.6112.5000 (32-bit)
New Computer = Microsoft Office Home and Student 2010
save version number
How can I tell if I have Office Service Pack 1 installed or how do I install it?
I just tried to correct the original document with the new computer and again, noting worked.
I can't open the document. Can you send me the reference in wikisned?
I'm following through on repairing the Office version on the original computer. I'll see what happens.
What other steps can I do now to fix my original version myself?
How can I prevent this from happening again?
It seems to me that I have a document now that I can work with.
A few more things -
* I still can't correct my old documents even with the good system - not sure what to do
* How do I contact you if the problem reoccurs ?
* Any suggestions on how to prevent this in the future?
*I'm not sure what you mean by creating a new user account on my computer, etc. Please explain.