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rjpoirier
rjpoirier, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 1370
Experience:  A+ , MCTS, MCITP certified with 6 + years hands on experience.
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I have office 2007 installed on my laptop. It quit working

Customer Question

I have office 2007 installed on my laptop. It quit working and asks that I type the product key. The key is on the back of the laptop (on a sticker from the factory I think). I type the key exactly how it reads and it says it is the wrong key. What can I do?
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  rjpoirier replied 5 years ago.

rjpoirier :

Hello

rjpoirier :

Thank you for posting your question

rjpoirier :

The key you are referring to on the back of the laptop if the Operating system not Office

rjpoirier :

The Product key for Office in found on the Office 2007 CD case

rjpoirier :

If you purchased Office online you would have received the key from the online vendor

rjpoirier :

either an email ,displayed on the screen or both.

rjpoirier :

If you don't have the key you will need to contact MS activation (888) 652-2342

rjpoirier :

Please click on the green accept button

rjpoirier :

Thank you!

JACUSTOMER-ke6hmnkt- :

I have the key, it is not working.

rjpoirier :

Ok, the only way at this point to contact the Microsoft activation line (888) 652-2342. Please click on the green accept button.

rjpoirier :

Thank you!

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