Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to Just Answer. My name isXXXXX can I be of assistance to you?
When you stated it has an ink instead of a pub. Are you referring to the extension?
Have you manually tried to change the ink back into a pub extension?
do not know how
ok. We will test first.
Open publisher, then click open.
Then point to the location of the file you wish to open.
Under file type choose all files.
Then search for your file even if it has .ink
Then open it. Let me know if it opens.
If it does we just need to make one minor change to the file.
says insert disk and i have no disk
You did point it to the ink file right?
i shows a PUB icon with an arrow on top
Does it look like this?
negative tried copy the icon but could not paste
I used a built in screen shot app in win7 called Snipping tool to capture this.
a closer look and that becomes a maybe
Does the arrow reside on the lower left.
no it is right on top
Not trying to patronize you. But you are absolutely sure this is the correct file?
looking again the difference is in the upper left corner my icon shows a boxed P and a different title (2011)
Did you recently change something on the pc that may have caused this? When was the last time it worked?
no changes that I am aware of last time worked would probably be December
the file is supposed to be Pub's calender for 2011
When you received insert CD did it ask for office cd or what other descriptive information can you give me?
it only says insert disk or network resource is available have no idea what that last means
Do you have your MS office install disc?
What version of publisher are you running? Office 2003, 2007, 2010, etc.
negative it came already loaded on the computer 2010
my pub is 2003
when i open my computer icon it shows an icon labeled microsoft click to run 2010 (protected)(Q:)
Well without the CD with cannot perform a repair.
If something became corrupted we need to try to repair.
OK thanks for the effort will do some more digging
Since your file has not worked since December system restore is likely out too.
I will opt out perhaps someone else has some ideas. Good luck
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