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Ask Viet -MS Office Tech Your Own Question

Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 35256
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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i purchased microsoft office 2010 through Microsoft home use

Customer Question

i purchased microsoft office 2010 through Microsoft home use programe at work.

we I tried to load the backup disk to my new computer a message came up when I typed the product key saying it was out of date. how can I now load this disk onto my new computer?

Regards

Gaye
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 4 years ago.
Hi,

Can you go to
https://www2.downloadoffice2010.microsoft.com/usa/registerkey.aspx?ref=backup&culture=en-US
, and download and install your office there an see if it works?

Please let me know. Thank you.
Expert:  Viet -MS Office Tech replied 4 years ago.
If it does not work, it looks like they gave you a bad product key; you can submit the issue to microsoft at

https://www.microsofthup.com/hupus/contactus.aspx

Thank you.