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OfficeExpert
OfficeExpert, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 2126
Experience:  Providing support for MS packages for more then 10 years
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I purchased Microsoft Office Home and Student 2010, loaded

Customer Question

I purchased Microsoft Office Home and Student 2010, loaded the program and entered the product key given in the packaging. When I try to activate the program I am told that I do not have a valid product key. This was a new product that had never been used. What is the problem?
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  OfficeExpert replied 5 years ago.

OfficeExpert :

dont worry you can get a new key generated by microsoft for free.

OfficeExpert :

open this link and follow the appropriate steps as given by microsoft to get a new key for your office product.

OfficeExpert :

let me know if you need any help.

Customer :

This does not help. I have a product key, but it does not seem to be valid. Why should I pay more to get a new product key?

OfficeExpert :

you do not have to pay any more

OfficeExpert :

did you open the link to follow the steps

Customer :

yes, they say it may cost more. There is no mention about what to do if you have an invalid product key.

Customer :

I called microsoft directly and they helped me. Your help was not useful.

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