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Do you get any error code or error message when you try to open the files?
Where are the files stored? On the local hard drive ?
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I do not get any error messages, but I do get a message about encoding. My files are stored in the documents library on drive C the same drive as the program. Bye for now.
I installed the downloads and re-booted, but no luck. I don't have a machine or the original DVD's. I installed the new Windows 7 & Office 2010 on a new computer, then I transfered the files over.
Here is the message.
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Yes I re-booted my computer and tried, but no luck.
I've tried both the ways, and get the same 'encoding' message.
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I have decide to re-install Windows 7 and see if that helps. What do you think ?
I re-installed Windows 7, I then re-installed Office 2010 with the compatibility pack. The Windows easy transfer did not work for me, so I had to transfer the files manually. After all that the files still would not open.
I have tried the Open Office 3.3, both open a file and the Wizard document converter with no effect. I get the same 'encoding' message as before. I have also tried Abiword 2.8, and the ltest version of Starwriter. None of yjem were any help. Is there anything else that might work or will I start again !!!
I have used the link and uploaded a file called Arlene1.doc for you. This is not confidental. Bye for now.
I tried several times to upload the file. Every time it gave an error saying 'the filetype was not allowed' so I will attach it and send it that way ?
Yes the file opened as a .zip file. The file extension is .doc file that is allowed.
I tried to convert the file and the program told me it was not a valid .doc type.