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Christopher Bessler
Christopher Bessler, Computer Engineer
Category: Microsoft Office
Satisfied Customers: 1666
Experience:  18 years troubleshooting PC/Server/Hardware/Printer and Network
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what does Microsoft Word *Mac 2008 error number code -1712

Customer Question

what does Microsoft Word *Mac 2008
error number code -1712 mean?

suddenly for 4 days the computer will not open any file from MY DOCUMENTS
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Christopher Bessler replied 2 years ago.

Christopher Bessler :

Hello

Christopher Bessler :

Try deleting the com.microsoft.word.plist file from your ~/library/preferences.
then restart word

Christopher Bessler :

If that doesn't work, I would create a new User in System Preferences and see if Word opens there without problems. If yes, then it's a problem in your User's folder. If not, Try reinstalling the last big combo update from Apple. It's possible that you will have to do an "Archive & Install" to repair your system files.

Christopher Bessler :

Let me know the results.

Christopher Bessler :

You appear to be offline.

Christopher Bessler :

In the mean time I will switch this to a Q&A format question so you can come back to it at any time. I will also be notified when you make a posting.

Expert:  Christopher Bessler replied 2 years ago.
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Expert:  Christopher Bessler replied 2 years ago.
Let me know the results.

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