Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello are you there
You have not mentioned what you have done if anything to resolve this.
I will start from square one.
Let me know in detail if you have done anything you have not shared.
Insert the CD or DVD media when you are prompted. If you installed Outlook from a network share, make sure that the share is accessible from your workstation. After you provide the setup files, the setup process will complete successfully. Additionally, any missing or corrupted files in the \MSOCache folder will be replaced. If the same error occurs in the future, delete the \MSOCache folder, and then run the Outlook setup process again. When you run Setup again, make sure that you select the Repair option in the Change your installation window.
I found this answer at the Microsoft support center. It did not work.
Again, not knowing what you have done
I will suggest this
Please let me know
I followed the instructions in the earlier email you sent when I found it yesterday. I ran the repair on teh Office 2010 installation. It did not allow export of contacts. I deleted the MSOCache folder and ran the Office 2010 repair.
It still does not work.
The second answer you have sent to me is about UNinstalling Office which we do not want to do and it does not address my question.
Thank you for letting me know what you have done
I will opt out so that another expert may help you.