My name is James
Welcome to Just Answer
Dose the file download and not install or not Download at all?
it tries to install but stops three quarters of the way through
Do you have any trial Version of Office already installed ?
there was some form of office already on the computer that when clicked or opened it gave threee options thats how i went to buy it
Ok and you have downloaded a full copy now what version ?
i never downloaded a copy of it
i really dont get it
what did i buy online
ok you just Purchased a fully lience key for you installed copy , can i remote on and see if i can get this fixed up for you
Office Home and Student 2010
Click the Link then agree and then Run/Ok when Asked
is this safe for me
yes , its fully secure
i am ready for you to operate
what is going on
I have dissconnected
I think you need to Install .Net frame