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While I indicated that this didn't require immediate attention, I will admit that I was a little disappointed in not hearing anything until your response at 2:48 PM today, which response offered no relief. Having other sources, I learned that there is no support or activation for any pre-2003 versions of Word and my new system has a starter version of Word 2010 which satisfies my needs as it will access my word.doc files generated under the 2002 version adequately.
I would say that I'm not "100%" satisfied and therefore, without going any further, consider this my instruction for you to discontinue me as a client forthwith and without ANY charge to me. If there is any problem with this, let me know ASAP.