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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 37124
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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Trying to uninstall Word 2002 and install Word 2003, but keep

Resolved Question:

Trying to uninstall Word 2002 and install Word 2003, but keep getting error message "this patch panel could not be installed..." What do I do?
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 5 years ago.
Hi, and thanks for using JustAnswer.com.

Please go to the website:
http://support.microsoft.com/kb/971187
, then click on Run now to download and save,and run the automatic fix.

If that does not work, were you able to uninstall Word/Office 2002 successfully from Control Panel?

Can you copy and paste the content of word/office 2003 cd/dvd disk to the computer, then remove the disk , then install from the computer?

Thank you.
Customer: replied 5 years ago.
Anybody home? I sent a reply asking about a message I got in the install process. Concerned that installing Word 2003 will "back up" my updates to Internet Explorer (and maybe other stuff). Is this likely to occur? If yes, I am waiting for an update of my entire Office package to the 2010 versions, and I will just be patient (and do without Word in the meantime). If not likely to be a problem, will go ahead and install Word 2003 so I can get some work done.
Expert:  Viet -MS Office Tech replied 5 years ago.
Installing office 2003 will not affect Internet Explorer or anything else. Please see my previous suggestions:

Please go to the website:
http://support.microsoft.com/kb/971187
, then click on Run now to download and save,and run the automatic fix.

If that does not work, were you able to uninstall Word/Office 2002 successfully from Control Panel?

Can you copy and paste the content of word/office 2003 cd/dvd disk to the computer, then remove the disk , then install from the computer?

And/or you can download and install office 2010 at
http://office.microsoft.com/en-us/try/

Thank you.
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