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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 34703
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP; Microsoft Office, etc.
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I run microsft office 2000 on Windoiws XP. Suddnly I am unable

Resolved Question:

I run microsft office 2000 on Windoiws XP. Suddnly I am unable to open word documents.The scren goes to the first Word page but no further. Completley stops at that first page and will not show any further options.
I removed the program comp[letely and tried to reload from the CD and I now get an error message to contact product support.

Can you help.

G B Smith
email [email protected]
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 4 years ago.
Hi, and thanks for using

What is the exact error message when reinstalling office 2000 (or is it office 2010)?

Thank you.
Customer: replied 4 years ago.

It just says "error" and to contact product support. It is Office 2000 (two thousand). I have many documents in this format and need them to continue working.


Thank you.


Expert:  Viet -MS Office Tech replied 4 years ago.
Hmm, Microsoft does not support the 2000 version any more.

Can you try the 2010 version? It will work with 2000 documents.

Or you can use the free Open Office program; it works with all microsoft office documents.

Please let me know. Thank you.
Viet -MS Office Tech and 3 other Microsoft Office Specialists are ready to help you