I can remotely access and fix the problem for you do let me know.
OK, I'm ready if you are.
remote tool is busy right now i will let you know as its free, it might take 15 to 20 mins.
Please bear with me.
sorry about the delay, i just got the session free.
Click and run the remote tool
sir please suggest me a time and time zone when you willl be available so that i can fix the problem, it will take max 15 to 20 for me to fix the issue.
waiting for your reply.
My apology i was not online yesterday, please let me know so that i can be online.
you may try these steps to resolve the problem.
Open outlook 2010 click on Tools menu on the top and select accountsettings, you will see there will be your email address listed in the box, single click to highlight the one which you dont want and then hit the X remove button now hit close button.
Exit and close outlook and reopen it you should be fine then.