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Pam R
Pam R, Computer Specialist
Category: Microsoft Office
Satisfied Customers: 68
Experience:  13 yrs+ supporting Office issues
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Hi, I am trying to install MS Office Plus 2010 onto an HP

Customer Question


I am trying to install MS Office Plus 2010 onto an HP Pavilion PC running Windows Vista SP2. I am using an official MS disc and I have the product key.
Everything starts off well but about 70% into the install I get message that 'a problem has been encountered and the program will not install'. It gives no clue as to what the problem is.
I have also tried downloading the programme but exactly the same happens when I try to install.
Submitted: 4 years ago.
Category: Microsoft Office
Expert:  Pam R replied 4 years ago.

ptw123234 :

Hi, my name is Pam and I will try to assist you today, please let me know when you are ready to try some things to try and resolve this issue for you.