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Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 26928
Experience:  Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
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We are operating Windows XP, and I think our Microsoft Office

Resolved Question:

We are operating Windows XP, and I think our Microsoft Office is the 2003 version. I want to open a Word Doc document from 1994 but the registry policy setting does not allow it. How can I fix this?
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 2 years ago.

Viet - MS Office Tech :

Hi, and thanks for using JustAnswer.com.

Viet - MS Office Tech :

Can you click on Help menu on the top in Microsoft Word program, then click on About microsoft office word.. and let me know the exact version?

Viet - MS Office Tech :

What is the exact full error message?

Viet - MS Office Tech :

Please close all office/word programs/files.
If you do have Office/Word 2003, please right-click on the website link below, then click on Save as..., then a window will pop up, then at the Save as/file type option, select All Files, then click on Save. Then open the downloaded/saved file and confirm yes, then reopen that 1994 word document and it should work.

http://download.microsoft.com/download/2/8/B/28B644CE-9A30-4D99-AFEF-830A4FB5B839/UnblockWord.reg

Viet - MS Office Tech :

Please let me know if this works or not. (Please let me know if you have another Office/Word version.)

Viet - MS Office Tech :

Thank you.

Customer:

2003 (11.8313.8221) SP3. The full message is "You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your regitry policy setting"

Viet - MS Office Tech :

Here is the solution:



Please close all office/word programs/files.

Then please right-click on the website link below, then click on Save as..., then a window will pop up, then at the Save as/file type option, select All Files, then click on Save. Then open the downloaded/saved file and confirm yes, then re-open that 1994 word document and it should work.

http://download.microsoft.com/download/2/8/B/28B644CE-9A30-4D99-AFEF-830A4FB5B839/UnblockWord.reg






Please let me know if this works or not.

Viet - MS Office Tech :

Please let me know if there is still any issue later. Thank you.

Customer:

Thank you for your help. All OK now. Sorry about the confusion. Would you please explain your billing system before I sign off. The charge is $NZ75.00 but I actually signed up for $NZ59.00. I don't mind the cost but I am wondering how it works - for future reference. Cheers.

Viet - MS Office Tech :

You're welcome. For any billing question/issue, you can always contact our customer service at http://ww2.justanswer.com/contact-us

Viet - MS Office Tech :

Please click on Accept if I have been helpful. If you have any further question, please let me know. Thank you.

Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 26928
Experience: Ten years of computer hardware and software support; Windows 8 7 Vista XP; Microsoft Office, etc.
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