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Is there any error message when you install it?
That will help to figure out the problem
no. The installation terminates normally but when I start one of the programs, the configuration begins
For background...did uninstall and reinstall, did manual uninstal per Microsoft web site, did a microsoft fix-it app deletion. no success
As what I found, seemed that is duo to permission problem that freeze configuration
give a try to follow the procedure here
let me know if it works
click Start, then click Run, then type
then find the key HKLM/Software/Classes/.msg
right click it and select permission
and click on the "Advanced" button.
Then select the "Owner" tab, and set the owner as "Adminstrators". Click Apply and OK.
keep me updated