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James K.
James K., Consultant
Category: Microsoft Office
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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When I try and start my microsoft office programs it acts like

Customer Question

When I try and start my microsoft office programs it acts like it needs to install them again and then tells me "a fatal error during installation" has happened
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  James K. replied 5 years ago.

Hello

 

My name is James

 

Welcome to Just Answer

 

What version of Office are you Running , Is it 2003/2007/2010

 

What OS do you have installed , XP vista , Windows 7 ?

 

Cheers James

Customer: replied 5 years ago.

The version of Office is 2010

Windows 7 home premium is the OS

Expert:  James K. replied 5 years ago.

Thanks

 

Was Office installed and Working correctly ?

Customer: replied 5 years ago.
Yes it was working for 15 months
Expert:  James K. replied 5 years ago.

Thanks

 

Please do this

 

Click Start >In the Search Box , type System Restore

 

Click the Icon > Then Click Next and Choose a date to Restore , your machine when it was working ,

 

You wont lose any Data , Let me know James