Hello sir/madam, i would like to help you, please let me know when you are ready.
can you open this page http://support.microsoft.com/kb/272227/en-us and press the fixit button. it will start the inbox repair tool. can you scan your outlook pst file. and repair it. when done, you will be able to use your outlook without problems. if something goes wrong please let me know. we can go step by step and fix it together.
hi, i will be here waiting.
Got myself a bit lost HELP
are you able to open your outlook in safe mode?
what is the version of your outlook? 2003 or 2007 ?
Yes I can open it in safe mode Outlook 2003
can you disable all of your add-ins.
"Tools->Options->Other->Advanced Options->Add-ins Manager..." and uncheck the Add-ins you do not need. (disable all)
No luck On 3 restarts I got quickly on to inbox in safe mode but it immediately froze
can you go to START MENU > RUN.
type this: outlook /safe
and press enter. what happens ?
there is a space . can you try again
let me opt-out now, and open this page to other experts.
if nobody opts-in back, we can continue again. Regards
My name is James
Welcome to Just Answer
I can Remote on and Fix this for you if you wish ?
I will send you a link to connect give me 15 mins please
click the Link then Agree and then Run /Ok when asked
Please Click Accept and leave feedback