1. Yes, I forgot the password XXXXX I generated. Unfortunately, I just moved and I have no access to back-up disk or my Omega back up drive.
2. Yes, I am able to to go Start, control panel, user accounts, and reset each account password XXXXX the Administrator's Account is the only one that is Password-protected which is named as Dr Saundra Randall.
3. The brand and model of my computer is Dell Inspiron 1545 LapTop.
4. The operating system is Windows 7 (Intel Pentium)
Dr. XXXXXXX XXXXXXX
You can click here to download and extract the windows password XXXXX program file, then burn the extracted .ISO file as an image to a blank CD (use the Imgburn burning program if needed). Then you can boot the CD disk from the CD/DVD drive and follow the steps to reset the windows password; you can click here for more details.
But it can be complicated; it's easier resetting the computer. First back up your files, then turn off the computer, then turn it on and press the key F8 , then select the repair option, then the factory restore option; you can click here for more details.
If all fails, you can get the windows 7 / recovery disk from the dell website at
I accept your answers. However, these answers are very technical and overwhelming for me. Would you be willing to fix these issues through "remote access?"