My name is James
Welcome to Just Answer
Can you open Outlook in Safemode and let me know if it Works
Click Start > type Outlook /Safe in the search box there is a space dose Outlook Work ok ?>
When you click Send and Receive in Outlook are there any Errors , have you checked your email using Webmail to see if any email has not be downloaded
No errors when I click send and receive. I do not know what or where webmail is.
Sounds like you Email is working
give me the Second part of your Email Address the bit after the @ sign , Like hotmail yahoo etc
Click HERE log in with your email address and password
If this shows the same mail as Outlook then it is working to Send and Receive
Yes, I need more assistance. We have not resolved the issue.
Again, what is webmail & where is it?
click the Link above enter you email and Password XXXXX you can access your email anywhere on the Web
My wife's laptop and mine both receive email in XXXXX@XXXXXX.XXX. She has Vista Home Premium. On my laptop I have received about 15 emails in the rskpt mailbox just today. Her laptop has received NONE.
Any assistance would be appreciated.
Thank you James,
Is your Email fixed is this a new problem
No I have not ready to accept everything as completed. My issue has still not been resolved. I wait for an answer & wait and wait and wait. By the time you want me to agree everything is alright, I'm NOT at my computer anymore. When I reply to to it takes a long time for you to reply. So NO my problem has not been fixed.
I never did get an answer to my question.
HOWEVER YOU ALL DID CHARGE MY CREDIT CARD $15.
I would like a refund or a satisfactory answer to my email issue.