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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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I thought i had installed Office10 but now I get a window

Customer Question

I thought i had installed Office10 but now I get a window" Problem wth Shortcut" 'the action is only valid for products that are currently installed."If you have no solution I will contct ToshibaTechnical support Monday
Submitted: 5 years ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 5 years ago.
Hi,

You can right-click on the Shortcuts and delete it.

Did you remove all Microsoft office program(s) before installing office ?

Can you click on Start, All Programs, Microsoft Office ..., and check Word, Excel, etc.?

Thank you.
Customer: replied 5 years ago.

 

I cannot delete theshort cuts.They are on all icons .Cannot find microsoft office so it seems I have not installed it

Expert:  Viet -MS Office Tech replied 5 years ago.
What happens during installation? Thanks.
Customer: replied 5 years ago.

 

I follwed the instructions from www.office.com/getkeysupport I may repeat this.

Expert:  Viet -MS Office Tech replied 5 years ago.
OK, please let me know at any step you are stuck at. Thank you.
Customer: replied 5 years ago.

 

OK Thanks

Expert:  Viet -MS Office Tech replied 5 years ago.
You're welcome. Thank you.

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