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Jaybird61
Jaybird61, ASE Certified Master Technician
Category: Mercury
Satisfied Customers: 964
Experience:  Automotive Instructor at Palm Beach State College
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NO POWER TO THE RADIO, THE STEREO WONT TURN ON AT ALL.

Customer Question

NO POWER TO THE RADIO
JA: Is the power loss consistent, or does it fluctuate?
Customer: THE STEREO WONT TURN ON AT ALL.
JA: What is the model/year of your Mercury?
Customer: BOUGHT THE CARE FROM A USED LOT 3 WEEKS AGO AND THE RADIO DIDNT WORK WHEN I GOT IT 2003 grand marquise
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I don't know anything about cars . had my friend replace the fuses in the box under the steering wheel
JA: Anything else you want the mechanic to know before I connect you?
Customer: no Ma'am
Submitted: 8 days ago.
Category: Mercury
Expert:  Jaybird61 replied 8 days ago.

Hi, My name is Jay.

You need to check fuses 1, 7 and 13 in the fuse box under left side of dash. If all the fuses are good then you need to have radio removed to see if the radio is connected. Since this was a used car then radio may have just been installed to plug the hole the previous owner left when they took out a different radio.

Expert:  Jaybird61 replied 8 days ago.

The radio if connected and has power to all fuses and wiring is good then you may have a defective radio.

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