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Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 1914
Experience:  16 years experience with Mercury
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My girlfriends 2010 mercury mariner keypad door code does

Customer Question

my girlfriends 2010 mercury mariner keypad door code does not work to unlock the doors, the keypad just lights up and flashes and stops after a few seconds of no keypress but the code she has used for years is not working to unlock the door
JA: Have you checked the fuses? Have you checked the door switches?
Customer: well the key is inside the car we are in a shopping area and locked out
JA: Are you fixing your Mariner yourself? What have you tried so far?
Customer: she just went to dirvers door (all doors are locked now) and presed the key sequence she has been using for years and the keypad only flashes but does not unlock the door
JA: Anything else you want the mechanic to know before I connect you?
Customer: no thanks
Submitted: 1 month ago.
Category: Mercury
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  A. Penland replied 1 month ago.

Is the code she is using the factory code that came with the vehicle or her personal code she programed into the vehicle?

Customer: replied 1 month ago.
she is not sure her dad gave her the car and the code.
Expert:  A. Penland replied 1 month ago.

Ok. Do you have any road side assistance services like AAA?

Customer: replied 1 month ago.
I said in an earlier reply that I could call AAA. This has been no help at all I would like a refund please.

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