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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 1907
Experience:  16 years experience with Mercury
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The air suspension is not working, no, 1998 Grand Marquis,

Customer Question

Hi,The air suspension is not working
JA: How has the ride been lately? Have you noticed any fluid under the car?
Customer: no
JA: What is the model/year of your Mercury?
Customer: 1998 Grand Marquis
JA: Are you fixing your Grand Marquis yourself? What have you tried so far?
Customer: The compressor works as do the cylinoid valves. the check air suspension light comes on and nothing happens.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: Mercury
Customer: replied 13 days ago.
The switch in the trunk is in the on position. It seems like a computer issue. Or maybe it could be an issue with the ride height sensor but I'm not sure that would be an issue. I've also unhooked the battery for a half hour to try resetting the computer. nothing has worked.
Expert:  john aka eauto replied 13 days ago.

any codes in the body control?

Customer: replied 13 days ago.
There were no codes about air suspension when I had it scanned.
Customer: replied 13 days ago.
No thanks on the phone call. I can do most of the work. I just need help narrowing down the problem. It seems to be the computer but I'm not sure.
Customer: replied 13 days ago.
I mean the car's ECM.
Expert:  john aka eauto replied 13 days ago.

does your scan tool have bcm functions?

Customer: replied 13 days ago.
I had it scanned at an autoparts store. I'm not sure if they did that but I could have them do it again.
Customer: replied 13 days ago.
I know I can take it to have it scanned, but do you know what the issue could be? Is there a certain sensor or hidden part that could be bad?
Expert:  john aka eauto replied 13 days ago.

usually they are basic code readers that will not do it... are the bags dry rotted and leaking?

Customer: replied 13 days ago.
The bags are good. They hold air for 2 or 3 months before they need to be reinflated.