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Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 1915
Experience:  16 years experience with Mercury
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O/D WENT OUT, IT DRIVES FINE IN 1,2, drive, but I have no

Customer Question

O/D WENT OUT, IT DRIVES FINE IN 1,2, drive, but I have no reverse or neutral
JA: What is the model/year of your Mercury?
Customer: 2002 mercury cougar 2 door hatch back
JA: Are you fixing your Cougar yourself? What have you tried so far?
Customer: I plan to fix myself I haven't touched it yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: In reverse its like neutral and neutral Is forward
Submitted: 2 months ago.
Category: Mercury
Expert:  kalamykid replied 2 months ago.

When you put it into park, will it hold on a hill or will it try to roll?

Customer: replied 2 months ago.
It holds but reverse you roll and neutral you go forward
Expert:  kalamykid replied 2 months ago.

Have you tried driving it in neutral to see if you have o/d?

Customer: replied 2 months ago.
I can't back out of my drive way
Customer: replied 2 months ago.
There is no smell on tranny fluid stick, and color looks good
Expert:  kalamykid replied 2 months ago.

Do you have a column shifter or a floor shifter?

Customer: replied 2 months ago.
Floor shifter
Expert:  kalamykid replied 2 months ago.

What size engine do you have in your car?

Customer: replied 2 months ago.
2.5
Expert:  kalamykid replied 2 months ago.

Do you have some one there that can help you? I would like for you to disconnect the shifter cable from the transmission and manualy shift the shifter into revers and see if it will go into revers. You will need some one that can hold the brakes for you with the engine running.

Customer: replied 2 months ago.
I not at home at the moment will be in a hr though
Expert:  kalamykid replied 2 months ago.

That is fine. Just let me know when you get home by posting me a message to this chat screen and I will be here to help you when you get to the car.

Customer: replied 2 months ago.
Thank you
Expert:  kalamykid replied 2 months ago.

You are very welcome.

Customer: replied 2 months ago.
All I have is forward gears in park it seems to still be in gear
Expert:  kalamykid replied 2 months ago.

Can you feel the shifter click into each gear as you move the shifter? Or does the shifter move freely?

Expert:  kalamykid replied 2 months ago.

Are you saying that even when the shifter is in revers and neutral it want to pull forward?

Customer: replied 2 months ago.
Not really the shifter stops at n then u push button in to get to D then it I guess I'd free
Customer: replied 2 months ago.
It only starts when in the P and N position on the shifter but it like it still in gear in both positions
Expert:  kalamykid replied 2 months ago.

Does it pull as if it was in drive when the shifter is in neutral or revers?

Customer: replied 2 months ago.
not do much reverse but definitely in neutral and park
Customer: replied 2 months ago.
I pulled off that sensor plug to look for burn marks and found nothing
Expert:  kalamykid replied 2 months ago.

Do you have a helper that can shift the shifter for you?

Customer: replied 2 months ago.
In your opinion is it easier to take out this tranny. Our easier to take out a transmission in a full size yes I have sum one that can shift
Expert:  kalamykid replied 2 months ago.

Do you know where the gear selector switch is on the transmission?

Customer: replied 2 months ago.
Yep
Expert:  kalamykid replied 2 months ago.

The cd4e transmission is a big pain to pull out. I hate it when I have to pull them and put them back in and I have all the right tools to do the job..

Expert:  kalamykid replied 2 months ago.

Get your helper to shift the shifter for you and look in the center of the sensor. There will be a round piece in the middle. Tell me if this round metal piece turns when the shifter is seifted through the gears please.

Customer: replied 2 months ago.
Yep it turns
Expert:  kalamykid replied 2 months ago.

What I need you to do next will be to take the side pan off of the front of the transmission so we can get access to the valve body.

Expert:  kalamykid replied 2 months ago.

You will loose fluid so make sure to have a catch pan under it to catch any fluid that comes out.

Customer: replied 2 months ago.
What u Thinkin? It's getting dark here now so I'll have to take pan off in mornin what should I look from
Customer: replied 2 months ago.
I never had a tranny opened up before
Expert:  kalamykid replied 2 months ago.

Once you get the pan off, look in the upper right corner and you will see the roster comb. It will have a flat spring with a roller that rides in the dips and vales. There should be a small round piece that comes off of the roster comb and will go to a round valve. See if the linkage is in place as well as see if the roster comb moves when the shifter is shifted. if the linkage has come loose or the roster comb does not move then we should be able to fix this with out pulling the trans out.

Expert:  kalamykid replied 2 months ago.

I promis you I can walk you through the repair.

Expert:  kalamykid replied 2 months ago.

But you have to promis me that you will only do what I tell you to do. I will send you diagrams best as I can as well as walk you through step by step how to fix this.

Customer: replied 2 months ago.
Cool thanx I appreciate this i get ahold of you in mornin you be around
Expert:  kalamykid replied 2 months ago.

I will be online around 10 am eastern time.

Customer: replied 2 months ago.
Perfect I in central time so it be around noon your time when I check in with you thanx again I was bout ready to scrap it but it runs to dam good
Expert:  kalamykid replied 2 months ago.

I hope this will be an easy fix, but it is possible that the trans has gone bad. All we can do is test and investigate to see what is wrong with it.