How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Mercury
Satisfied Customers: 21413
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your Mercury Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Trying to get it inspected : My check engine light is on but

Customer Question

Trying to get it inspected
JA: Sometimes things that you think will be really complicated end up being easy to fix with Mercury. The Mercury Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: My check engine light is on but not showing up on the dash
JA: Have you checked the dashboard control switch? Have you checked the fuses?
Customer: Yes it comes on when first starting my truck up
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Last year i had the same problem an took it to Precision Tune and they say it was the cluster an they changed it
JA: Is there anything else the Mercury Mechanic should be aware of about your Mercury?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercury Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Mercury
Expert:  HDGENE replied 4 months ago.

Hello, what kind of mercury is this, year, model, engine size? There is a diagnostic trouble code stred but the check engine light on the dash is inop? Do you have a warranty on the clsuster repair? Did you use a used part?

Expert:  HDGENE replied 4 months ago.

Hello, do you need more help with this concern?

Expert:  sprinkles08 replied 4 months ago.

Hello and welcome to JustAnswer!

It sounds as if the engine light should be on because there is a fault code stored yet the light does not come on?
Where did the replacement instrument cluster come from?
Does the engine light do a bulb check when the key is first turned on?
What year and model is the vehicle?