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Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Mercury
Satisfied Customers: 6212
Experience:  ASE Master Certified. ASE Gasoline Engine Performance Certified,Ford Senior Master Technician
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Neither rear door will open on my 1997 Mercury Mountaineer.

Customer Question

Neither rear door will open on my 1997 Mercury Mountaineer. It has power door locks that seem to be working but I can't open either door from the inside or the out side.
Submitted: 9 months ago.
Category: Mercury
Expert:  A. Penland replied 9 months ago.

Do the door lock knobs move up and down when you lock and unlock the rear doors?

Customer: replied 9 months ago.
the door lock knobs move up and down
Expert:  A. Penland replied 9 months ago.

What area of the USA do you live in?
If the doors unlock, they should open from the outside. The insides may not if the child locks are on or the inside door handles are broken.