How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 44463
Experience:  16 years experience with Mercury
2499435
Type Your Mercury Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

2000 Mercury sable wagon, .51 amp draw

Customer Question

2000 Mercury sable wagon, .51 amp draw
Submitted: 10 months ago.
Category: Mercury
Expert:  Tool Hut replied 10 months ago.

Hi, My Name is ***** ***** for posting your question to just answer. I am a independent contractor for just answer, and ASE Certified Master Auto Technician with 20 years experience. I am confident we can resolve your problem together.Please remember I don't know your skill level. I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies to get to a satisfactory resolution.There will probably be some equipment needed for a proper diagnosis. If you are not comfortable with this or do not have any test equipment please let me know ASAP. I also try to give all of the information you may need expecting a positive rating. I am not compensated for my time until you leave a positive rating. Your rating should be based on the service you received.

Have you removed fuses to see when draw goes away?

Customer: replied 10 months ago.
Fuse #16
Customer: replied 10 months ago.
Where did u go?
Expert:  Tool Hut replied 10 months ago.

I will be just a minute.

Expert:  Tool Hut replied 10 months ago.

Fuse 16 is for the air bag system. Have you had any repairs recently?

Customer: replied 10 months ago.
No, my manual says flasher, gem, ICP, RCC memory and cluster
Customer: replied 10 months ago.
16, inside panel
Expert:  Chris (aka- Moose) replied 10 months ago.

Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

The expert which was helping has opted out.

So you remove fuse 16 and the draw drops to an acceptable level below 60 milliamps 0.060 amps?

Was the door closed when you removed this fuse?

Customer: replied 10 months ago.
Customer: replied 10 months ago.
What is fuse #16, inside panel, to u? I had to look up a manual online in curious if it's correct
Expert:  Chris (aka- Moose) replied 10 months ago.

Thanks for answering both of those questions.

What we need to do is remove things on this circuit by unplugging them then retest with the fuse in place to see if the draw remains or is gone. If gone then plug each back in one by one till the draw returns. Can you unplug the:

remote climate control module

instrument cluster

multifunction switch

integrated control panel

I left the GEM module plugged up since its the most likely culprit in this circuit. So I expect the draw to remain meaning a new GEM is needed.

Thanks for asking your question and letting me try to help you.

If your confused on why or how to rate me, let me know.

I'm only paid from the deposit you've made when you rate 3,4, or 5 stars.

Follow up/Reply as many times as needed before or after rating.

Customer: replied 10 months ago.
Unplugged each one and replaced GEM module, from a junkyard, no change
Expert:  Chris (aka- Moose) replied 10 months ago.

So with every single thing on the circuit unplugged the draw remained?

Customer: replied 10 months ago.
Unplugging gem module doesn't change it, unplugging the middle connector on front of fuse panel does make the draw go awa
Customer: replied 10 months ago.
with everything unplugged, no change
Expert:  Chris (aka- Moose) replied 10 months ago.

Thanks, ***** ***** means its a wire or fuse box issue. We now need to remove fuse box connector A, remove pin 15 white/red wire, reconnect the connect and test. If the draw is gone then it is the wiring. If the draw remains then its the fuse box bad. See the link below.

https://dl.dropboxusercontent.com/u/90220402/270A.pdf

Customer: replied 10 months ago.
Replaced fuse panel also
Expert:  Chris (aka- Moose) replied 10 months ago.

Is there anything else you have done to prevent me from providing the diag steps for things you have already done?

Customer: replied 10 months ago.
I'm pretty sure that's it, if it's the wire, what do I do to fix it?
Expert:  Chris (aka- Moose) replied 10 months ago.

Unplug the connector I sent earlier, and everything on the circuit. Then OHM test this wire to ground. There should not be continuity but based on the steps you have taken it will show continuity. Can you confirm this prior to me moving forward on going into the wire harness.

Customer: replied 10 months ago.
No, I can tomorrow, when I go back to work, if there's continuity there's a problem, so rewire?
Expert:  Chris (aka- Moose) replied 10 months ago.

Tomorrow will be fine. Continuity means there is a problem, no continuity means all prior tests need to be redone.

Rewire some or all of the circuit would be needed if the wire is shorted to ground.

Customer: replied 10 months ago.
I will message u tomorrow, thank u
Expert:  Chris (aka- Moose) replied 10 months ago.

Sounds good, I log on at 3pm, its 10pm here now for reference.

Customer: replied 10 months ago.
Same
Expert:  Chris (aka- Moose) replied 10 months ago.

Super

Related Mercury Questions